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    Terms And Conditions

    Terms and Conditions

    Last Updated: 27th July 2025

    Welcome to Mizino Premium Chocolate. These Terms and Conditions (“Terms”) govern your use of our website https://mizinopremiumchocolate.com/ (“Website”) and any purchases or services provided through it. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please discontinue use of our Website.

    1. Company Information

    This Website is owned, operated, and managed by:

    CTG WELLNESS SDN. BHD.
    SSM Registration Number: 202101015535 (1415835-X)
    Business Address: [Insert Registered Business Address]
    Contact Email: hello.mizinoslimpro@gmail.com

    2. Use of Website

    • You must be at least 18 years old or accessing under the supervision of a parent/guardian.

    • You agree not to misuse the Website for unlawful purposes, including fraudulent orders or unauthorized access.

    • We reserve the right to restrict or terminate access at any time without notice if misuse is detected.

    3. Products and Services

    • All products displayed on the Website are subject to availability.

    • We strive to ensure all product descriptions, pricing, and information are accurate. However, errors may occur, and we reserve the right to correct them at any time.

    • Images are for illustration purposes only; actual product packaging may differ.

    4. Orders and Payment

    • Orders are confirmed only upon full payment.

    • Accepted payment methods include FPX Online Banking, Debit/Credit Cards, and e-Wallets (subject to availability).

    • Prices listed are in Malaysian Ringgit (MYR) and may be subject to applicable taxes.

    • We reserve the right to refuse or cancel any order in cases of suspected fraud, unauthorized transactions, or stock unavailability.

    5. Shipping and Delivery

    • Delivery timelines provided are estimates only.

    • We are not liable for delays caused by courier services, customs clearance, or unforeseen circumstances.

    • Risk of product loss or damage passes to you upon delivery.

    6. Refunds and Returns

    • Refunds and returns are subject to our Refund & Return Policy (available on the Website).

    • Perishable items such as chocolates are non-refundable unless proven defective or damaged upon arrival.

    7. Intellectual Property

    • All content on this Website, including text, images, graphics, logos, and product designs, are the intellectual property of Mizino Premium Chocolate and/or CTG WELLNESS SDN. BHD.

    • You may not reproduce, distribute, or exploit any material without prior written consent.

    8. Limitation of Liability

    • We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.

    • Our total liability shall not exceed the purchase price of the product(s) in question.

    9. Privacy and Data Protection

    • By using our Website, you consent to the collection and use of your data in accordance with our Privacy Policy.

    • We comply with the Malaysian Personal Data Protection Act (PDPA) in handling customer information.

    10. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of Malaysia.
    Any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.

    11. Amendments

    We reserve the right to update, amend, or revise these Terms at any time. Updates will be posted on this page, and continued use of the Website constitutes acceptance of the revised Terms.

    For inquiries or assistance, please contact us:
    📧 Email: hello.mizinoslimpro@gmail.com
    🏢 Operated by: CTG WELLNESS SDN. BHD. (202101015535 / 1415835-X)